Help Desk Manager software is a true 32-bit fully
integrated, relational and network-ready software. It is the most benefit-rich,
feature-rich, all-inclusive and most under-priced help desk management software in the
market. The software contains everything you need to setup and manage a fully functional support or
help desk department. And, the software costs less than $500! So, why pay thousands for less? Just
compare and save.
If you manage a help desk operation or work in a customer support unit, then this highly
functional and affordably priced software is for you. See for
yourself.... Here are some key features and benefits:
Receive requests from the Web (must have a MAPI-compliant system plus
web page to collection data)
No technical support charges to pay! It is free after you submit your warranty
registration form online!
Tracks your help desk calls - ideal for historical analysis
Logs and manages your help desk calls
E-mails requests to technician - saves on printing cost
Accepts requests via e-mail and create support request
E-mail acknowledgment to customer/client
Allows customers to review the status of help requests - frees you from redundant
inquiries
Allows you to prioritize help requests - you decide the priority scales
Reminds / notifies you of unresolved help requests
Allows you to create your own knowledge base which will help users solve problems for
themselves
Allows you to create highly flexible reports - you sort and filter as you wish
System has unlimited capacity - limited only by your hardware capabilities
It is easy to install, easy to use and easy to maintain - no need for system expert
It is fast and efficient - it is built on the most current technologies
It is a true 32-bit Windows/Client-Server application
It is network-ready (you can also use it on a stand-alone PC)
It is the most affordable help desk management system on the market.
AND it also comes with...
A knowledge-based manager which enables you to keep
track of who can do what in your organization
A resource manager which helps you catalog resources in and out of your organization
And, much more...
Why the Help Desk
Manager is the best deal for you
Frequently asked questions
Multi-user (per-seat) / network licensing
Free Technical support
System Requirements
Pricing
Get a live or PowerPoint Presentation demonstration
Why the Help
Desk Manager is the best deal for you!
(1) You will get free and unlimited technical support. Choose the
Help Desk Manager.
(2) Unlike our competitors, we do not require you or your organization to pay mandatory
'annual licensing fees' of up to $1,499 or more! Go with the winner...join a winning
team...choose the Help Desk Manager for Windows.
(3) REMEMBER: We have a price guarantee. If
you find any competing product of the same caliber, we will not only match the price of that product, but we
will beat it! Better yet, just tell us the name of a product you are comparing our
Help Desk Manager to, and we will beat the price they are offering you -- no
questions asked.
Here is the solution: The Help Desk Manager™ for Windows® has everything you
will ever need to organize and manage your event --- from planning to notification
of customers, exhibitors, speakers, mailing labels, name badges and name tents printing,
room assignment, room scheduling, speakers, exhibitors and staff itinerary --- all the way
through post event management tasks.....It is all there for
you and much more.
System Requirements
Requires a Windows 9x/2000/XP - based computer with at least 64MB of RAM and 25
MB storage. Network version supports file-server type networks only. We do
not support for peer-to-peer networks! .
Free technical support
Got questions? Please click frequently asked questions or send
e-mail to support@Ekeba.com.
Please click here to order your copy